Answers Before You Open The Lobby
Our FAQ gives you practical answers before you complete an account action. Start with phone verification, because the number connected to your account is used when access needs confirmation. Then use the wallet questions to match the status shown beside DANA, OVO, GoPay or QRIS in the cashier area. We also explain what to do when a bank transfer or virtual account
reference does not appear as expected. Each answer points you back to the relevant account screen, so you can continue without guessing which menu to open.
- DANA
- OVO
- GoPay
- QRIS